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Privacy Policy

Last updated: September 26, 2025

Introduction

WeLearn.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and Chrome extension (collectively, the "Service"). This policy applies to all users of WeLearn.ai services.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.

Information We Collect

Personal Information

We collect the following types of personal information:

  • Email Address: We require and collect USC email addresses (@usc.edu) for account creation and authentication
  • Profile Information: Full name, university affiliation, major, minor, academic year, and profile picture
  • Authentication Data: Google OAuth tokens and session information for secure login

Educational Content

  • Course Materials: PDFs, PowerPoint presentations, Word documents, and other educational files you upload
  • Website Content: Educational materials captured from websites through our Chrome extension
  • Study Data: Quiz responses, exam submissions, study progress, and performance analytics
  • Course Information: Course names, codes, descriptions, and syllabi

Technical Information

  • Usage Data: How you interact with our Service, including pages visited and features used
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP addresses, access times, and error logs for security and troubleshooting

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our educational platform and AI-powered features
  • Authentication: To verify your identity and maintain secure access to your account
  • Personalization: To create personalized study plans, quizzes, and learning recommendations
  • Content Processing: To analyze uploaded materials and generate educational content using AI
  • Progress Tracking: To monitor your learning progress and provide performance analytics
  • Communication: To send you service-related notifications and updates
  • Research and Development: To improve our AI algorithms and educational methodologies (using anonymized data)
  • Security: To detect, prevent, and address technical issues and security threats

Data Storage and Security

Where Your Data is Stored

  • Primary Database: User profiles, course data, and study progress are stored securely in Supabase (PostgreSQL)
  • Chrome Extension Storage: Authentication tokens are stored locally in Chrome's secure storage
  • File Storage: Uploaded course materials are stored on secure cloud servers
  • AI Processing: Educational content may be temporarily processed by our AI backend systems

Security Measures

  • All data transmission is encrypted using industry-standard SSL/TLS protocols
  • Authentication tokens are securely managed and automatically refreshed
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and monitoring for unauthorized access
  • Compliance with educational privacy standards and best practices

Chrome Extension Data Collection

Our Chrome extension collects and processes the following data:

  • Website Content: Educational materials from websites you choose to capture
  • Authentication Tokens: Stored locally in Chrome storage for secure access
  • Active Tab Information: Only when you explicitly use the extension to capture content

The extension only accesses website content when you actively use it to capture educational materials. We do not collect browsing history or access websites without your explicit action.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, AI processing)
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of WeLearn.ai, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with user notification)
  • Anonymized Research: Aggregated, anonymized data may be used for educational research and platform improvement

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate personal information
  • Deletion: Request deletion of your personal information and account
  • Data Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from non-essential communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your information for the following periods:

  • Account Information: Until you delete your account or request data deletion
  • Course Materials: Until you remove them or delete your account
  • Study Progress: Until account deletion (to maintain learning continuity)
  • Anonymized Analytics: May be retained indefinitely for research and improvement purposes
  • Legal Requirements: As required by applicable laws and regulations

Educational Privacy Compliance

As an educational technology platform, we are committed to protecting student privacy:

  • We comply with applicable educational privacy laws, including FERPA
  • Student educational records are handled with appropriate confidentiality
  • We do not use student data for advertising or commercial purposes unrelated to education
  • Parents and eligible students have rights to access and control educational records

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Children's Privacy

Our Service is intended for university students and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or through our Service
  • Post the updated policy on our website

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@welearn-ai.com

Support: contact@welearn-ai.com

We will respond to your privacy-related inquiries within 30 days of receipt.

Effective Date

This Privacy Policy is effective as of September 26, 2025 and applies to all information collected by WeLearn.ai from that date forward.